We always seek new product ideas that could bring additional value and benefits to our clients and partners. Mapon Driver is one such product that started as a rather small idea to solve certain client problems but became a much bigger project.
Mapon Driver is a task management product that complements our Mapon system. It allows you to manage and control your field workers, manage your tasks with ease and instantly dispatch, schedule jobs for your field workers, and easily follow status updates.
Mapon Driver product can be divided into three parts:
- Tasks
- Driver identification and driving logs
- Messaging
We will dive into each of these tasks and look at the most popular use cases.
Tasks
This function is useful for both drivers and managers. Managers can easily create tasks for drivers and also field workers and update employees’ work plans and routes while they are on the go. This greatly improves planning and strategy, which can help to avoid unnecessary additional trips for drivers. All task statuses are updated in real time, and employees can request additional information and other assistance, which in turn will instantly notify managers and speed up planning and decision-making.
Drivers, on the other hand, receive all information in a clear format and can easily oversee every task. That limits the need for long phone discussions and helps the driver focus on driving and doing the actual task, leaving the planning and organization to managers. We understand that different drivers have different favourite navigation applications. Therefore, we have adjusted the Mapon Driver app to be functional with many different navigation apps.
Driver identification and driving logs
Many clients asked for a solution that would allow their drivers to separate their private and business routes driven with their own car or company’s vehicle. With Mapon Driver, drivers can quickly set apart and mark business and private routes right within the app, eliminating the need to visit the Mapon system together with the manager and adjust all routes manually.
This also helps to analyze driver’s performance and routes by providing a more convenient solution, as of result, a company can optimize their operation costs and generate more insightful and useful reports. Reports can be used to improve the planning process further and calculate driver salaries.
We also tackled a problem when there was a specific accident or mistake made, and it was important to find the person who was responsible for that, e.g., the driver who was driving at the specific time. Before Mapon Driver, managers needed to talk with all drivers and use their system to identify which driver was driving with each car. Mapon Driver allows managers to assign drivers to specific cars and gives solutions for drivers so they can easily associate their work day with a specific car – as a result, the system is capable of quickly identifying which driver was driving with which car and at what time.
Messaging
Because planning involves discussion and, quite often, the manager still needs to contact the drivers or vice versa, we have created an in-app messaging system – explicitly tailored for driver and manager communication. This helps to avoid unnecessary phone calls that interrupt the driver and require him to find a place where to stop if he’s driving and can’t talk on the phone at that moment.
Messaging systems also allow drivers to send pictures and invoice files to the manager straight away via the application without the need to deliver them in person, which can greatly speed up business processes. In case of damaged products or other problems that occur while the driver is away from headquarters, drivers can use the messaging system to send over pictures and leave any messages for their manager so they can start working on the issue as soon as possible.
This messaging system is also unique because it acts as a special archive that saves all messages from groups and task conversations that can be easily accessed by other drivers and managers if needed, for example, when the task asignee changes. All messages and files are backed on servers, therefore ensuring no data loss. We know that mobile data can be quite expensive and increase operation costs. That’s why we have also focused on optimizing this application for low data usage, which is another advantage over other potential task management tools and applications.
Mapon Driver – your assistant for easier driver management and communication
We have developed this product in close cooperation with all our clients and partners to ensure that the product solves all common management and communication problems in the most convenient way.
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Visit the Mapon platform and go to the Mapon Driver tab to start using Mapon Driver.
Not our client, but interested in using Mapon Driver ? Get in touch with us or email us at info@mapon.com.